In order to provide the Services, Aviro will collect and use (i) the User’s name and contact details, (ii) information relating to the gender, sex, pregnancy, marital status, age, well-being, disability, physical or mental health, (iii) information relating to the medical, financial or employment history of the User, (iv) the biometric information of the User, (v) details of the User’s use of the Services and (vi) any online identifiers or other particular assignment to the User.
If a User accesses the Services without giving Aviro any personal information, Aviro may still gather certain non-personal information, including information regarding the User’s activities through use of the Services.
The processing of a User’s health information (including information relating to a User’s medical diagnosis, condition and/or treatment) forms an integral part of the Services. This information may be obtained from the User’s medical records such as blood tests, diagnostic reports, treatment history, examination results, assessments by medical doctors or prescription information. Accordingly, the User hereby consents to Aviro processing the User’s health information for purposes relating to the provision of the Services by Aviro.
The purposes for which Aviro uses personal information includes, but is not limited to:
- customisation and adaption of the specific informational and educational health support service provided to the User using the Services;
- facilitating the User’s transactions when using the Services;
- improving and optimising the User’s experience when using the Services;
- marketing, promoting and advertising services to the User;
- detection and prevention of fraud, identity theft or abuse of the Services; and
- communicating with the User for Aviro’s internal purposes.
Aviro may release or share the User’s personal information or disclose it to third parties in certain circumstances, including, but not limited to the following:
- in order for Aviro to provide the Services including where Aviro’s clients are contracted to deliver the specific respective informational and educational health support service to a User;
- in order for Aviro’s service providers to operate the platforms that host the Services;
- if Aviro is required or allowed to do so by law or a court order;
- in order for Aviro to enforce its rights.
For purposes relating to the Services, Aviro uses systems that are sufficiently secure with reference to accepted technological standards at the time of transactions.
Aviro will secure the integrity and confidentiality of Users’ personal information in its possession and under its control by taking appropriate, reasonable technical and organisational measures to prevent: (i) loss of, damage to or unauthorised destruction of personal information; and (ii) unlawful access to or processing of personal information.
Furthermore, any personal information that Aviro provides to third party service providers, as set out below, will be subject to an appropriate data transfer agreement ensuring that such further processing is only used for the purposes for which the information was transferred.
Personal information collected by Aviro may be transferred to persons in other countries. The User consents to such transfer. Aviro will take reasonable steps to ensure that such persons have appropriate privacy measures in place.
Aviro is aware that it may have to obtain the necessary regulator’s authorisation if it wants to transfer personal information such as health information to a third party in a foreign country that does not provide an adequate level of protection for the processing of personal information.
Users may disable or decline cookies. However, if the User does so, the User might not be able to use the Services properly and certain aspects of the Services on the Platform might not function.